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Houserules

A LITTLE MORE PERSONAL

HOUSE RULES

Le Marin Hotel Rotterdam City – Handwritten Collection

We want every guest to enjoy a pleasant and safe stay. That is why Le Marin Hotel Rotterdam City – Handwritten Collection has a number of house rules: what we expect from our guests, and what you can expect from us. These house rules apply in both of our buildings, Le Marin and Le Petit Marin. By entering the hotel, you agree to them.

OUR TEAM

1.      Please always follow the instructions of our staff.

YOUR ROOM AND YOUR PRIVACY

2.      We respect your privacy at all times. However, our staff (such as housekeeping) are authorised to enter your room, and a room inspection takes place daily. Your belongings will never be moved.

3.      You are welcome to use our public areas; this is at your own risk.

4.      The hotel is not liable for loss, theft or damage of your belongings, including valuables left in your room.

5.      Items found after your stay are kept by us for 3 months. We are happy to send them to you, at your own expense.

RESPECT FOR OTHERS AND THE NEIGHBOURHOOD

6.      Please respect the privacy of your fellow guests and do not cause any noise nuisance.

7.      Quiet hours are from 22:00 to 07:00. Please keep it quiet in your room, in the corridors and outside the door during these hours, out of respect for other guests and our neighbours.

8.      Parties are not allowed in the rooms or elsewhere in the hotel.

9.      Only registered guests are allowed to stay in the room.

10.   Pets are not allowed in the hotel. Certified assistance dogs are welcome; our reception may ask to see the certification.

11.   Prostitution is not permitted in the hotel or in your room.

12.   Please do not use our Wi-Fi for illegal downloads or other unlawful purposes.

ROOMS AND FURNISHINGS

13.   Please respect the design of our rooms and do not move the furniture.

14.   Damage to or theft of hotel furnishings will be charged to the person responsible. In the event of theft, we will call the police.

15.   Cooking in the rooms is not permitted.

16.   If your room is excessively dirty at check-out, we will charge extra cleaning costs of €200.

SMOKING, FIRE AND DRUGS

17.   Le Marin is completely non-smoking. Smoking is not allowed anywhere in the hotel; if you do, we will charge a fine of €200.

18.   This also applies to e-cigarettes and vaping, including at open windows; the same €200 fine applies.

19.   Lighting candles, incense or anything else is not allowed in the hotel; if you do, we will charge a fine of €200.

20.   Drugs and laughing gas are not allowed. The possession, trade and use of drugs will not be tolerated; if you do, we will charge a fine of €200.

SAFETY

21.   When you hear the emergency alarm, follow the instructions on the escape plan in your room.

22.   Intentionally causing a false alarm will result in all consequential damage being charged to you.

23.   It is forbidden to tape over, disable or damage our smoke detectors. By doing so, you put the safety of other guests at risk; if you do, we will charge a fine of €200.

BREACH OF THE HOUSE RULES

24.   In the event of a breach of these house rules, the hotel has the right to end your stay immediately and ask you to leave the hotel, without any refund.

25.   The hotel also has the right to charge a fine or to withhold your deposit in the event of a breach of these house rules.

Thank you for helping us make every stay a pleasant one. Questions? Our reception is available 24/7.

Team Le Marin Hotel Rotterdam City – Handwritten Collection

Henegouwerplein 58, 3021 PN Rotterdam · info@lemarinhotels.com · +31 (0)10 311 8626

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Contact Us

Henegouwerplein 58, 3021 PN Rotterdam, The Netherlands

info@lemarinhotels.com

+31 (0)10 - 311 8626

KVK: 75645092

BTW: NL860350757B01

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